Empowering Indian Enterprises
with AI-Powered Voice Analytics
Empowering Indian Enterprises
with AI-Powered Voice Analytics
Empowering Indian Enterprises
with AI-Powered Voice Analytics
Made for India, in India.
Transforming customer support through innovation and insight
Made for India, in India.
Transforming customer support through innovation and insight
Made for India, in India.
Transforming customer support through innovation and insight
Our Story
Our Story
While working closely with our first customer related to their Voice call analysis, we uncovered a massive blind spot: customer voice calls were the richest and most underutilized - source of insight in the business. Thousands of conversations were happening every day, but less than 1–2% were ever analyzed
While working closely with our first customer related to their Voice call analysis, we uncovered a massive blind spot: customer voice calls were the richest and most underutilized - source of insight in the business. Thousands of conversations were happening every day, but less than 1–2% were ever analyzed
The Real Pain
The Real Pain
The Real Pain
CX leaders were stuck with: Low sampling and manual QA Long audit cycles Subjective interpretations Limited visibility into what was actually driving customer behavior Everyone knew calls contained truth. But analyzing 100% of them was economically impossible.
CX leaders were stuck with: Low sampling and manual QA Long audit cycles Subjective interpretations Limited visibility into what was actually driving customer behavior Everyone knew calls contained truth. But analyzing 100% of them was economically impossible.
The Pivot
The Pivot
The Pivot
After multiple pivots and deep customer conversations, one insight became undeniable: If you can analyze every conversation - reliably and at scale - you unlock a completely new operating system for CX, product, and growth teams.
After multiple pivots and deep customer conversations, one insight became undeniable: If you can analyze every conversation - reliably and at scale - you unlock a completely new operating system for CX, product, and growth teams.
That realization led us to build Voice AI analytics.
That realization led us to build Voice AI analytics.
The problem
Empower enterprises to deliver exceptional customer experience at scale using AI-driven insights.
The problem
Empower enterprises to deliver exceptional customer experience at scale using AI-driven insights.
Our vision is to be
The trusted partner for Indian businesses in transforming voice data into actionable intelligence.
Our vision is to be
The trusted partner for Indian businesses in transforming voice data into actionable intelligence.
We are on a mission to
Empower enterprises to deliver exceptional customer experience at scale using AI-driven insights.
We are on a mission to
Empower enterprises to deliver exceptional customer experience at scale using AI-driven insights.
Our vision is to be
The trusted partner for Indian businesses in transforming voice data into actionable intelligence.
Our vision is to be
The trusted partner for Indian businesses in transforming voice data into actionable intelligence.
Trusted by leading companies
Trusted by leading companies
