New
prodAI in Beta
AI Voice Analytics for
Customer Support and Sales
AI Voice Analytics for
Customer Support and Sales
AI Voice Analytics for
Customer Support and Sales
Increase sales conversions, reduce compliance risks and improve customer experience and retention - all while reducing costs
Increase sales conversions, reduce compliance risks and improve customer experience and retention - all while reducing costs
Trusted by Leading Enterprises
Customer Success
Sales
Improve customer experience at scale
Prodloop helps to analyze 100% of your customer interactions and deliver targeted coaching to your agents
Reduction in Customer Service costs
Increase in CSAT & Compliance Scores
Turn every conversation into actionable insight
Surface customer friction points, process gaps and recurring issues for targeted product interventions and coaching
Reduce Compliance Risk
Proactively monitor 100% of customer interactions to flag compliance violations
Prioritize what matters most
Capture objections, mentions, sentiment and quantified insights linked to business value
Improve customer experience at scale
Prodloop helps to analyze 100% of your customer interactions and deliver targeted coaching to your agents
Reduction in Customer Service costs
Increase in CSAT & Compliance Scores
Turn every conversation into actionable insight
Surface customer friction points, process gaps and recurring issues for targeted interventions and coaching to improve CX
Reduce Compliance Risk
Proactively monitor 100% of customer interactions to flag compliance violations
Prioritize what matters most
Capture objections, mentions, sentiment and quantified insights linked to business value
Customer Success
Sales
Protecting your data is our top priority.
ISO 27001 (In Progress)
VAPT Certified
AI Models hosted in India
Powering the fastest growing sales & support teams out there
"Prodloop transformed thousands of customer conversations into quantified product priorities that drive business impact.
Their AI eliminated manual call reviews and feedback tagging, saving our team 20+ hours weekly per person. The automated insights directly shaped our product roadmap, making it a game-changer for both product and CX teams."
Krishna Mohan Gadi
Head of Product, Design, and User Research at Porter
"Prodloop is a responsive and essential partner in our mission to ensure platform integrity. The platform provided the actionable data to identify drivers requesting extra fares at scale, which directly strengthened our driver scoring and our ability to enforce fair pricing for our customers.
Their voice AI is integral to our operations, powering automated audits and delivering critical product insights.”
Magizhan Selvan
CEO - NammaYatri
“Before Prodloop,we had thousands of hours of call recordings, but it had lots of noise. Prodloop's AI turned that noise into our most valuable asset. The platform's ability to pinpoint a high-intent parent and score that lead instantly is nothing short of game-changing.
Our funnel conversions have never been better, and the impact on our bottom line is undeniable. Prodloop didn't just give us data; they gave us the clarity to act and win.”
Deep Shah
Program Manager - CEO's Office
“Before Prodloop, our strategic decisions were based on just 3–5% of customer interactions, and agents depended on QA for feedback. With Prodloop’s AI-powered Auto QA, we now have 100% visibility, real-time TNIs, and automated audits and feedback.
This empowers Team Leaders/Managers with instant access to agent-level insights via the dashboard, enabling faster coaching and sharper refreshers. We have witnessed substantial financial benefits and shifted to a proactive, data-driven culture that’s elevating customer experience.”
Seema Joshi
Head of Customer Support & Assisted Buying - PepperFry
Backing our vision
Transforming sales & support with
measurable results
Transforming sales & support with
measurable results
Transforming sales & support with
measurable results
100% Call Coverage
By analyzing every interaction, we surface the exact patterns that correlate with CSAT - and coach against them
100% Call Coverage
By analyzing every interaction, we surface the exact patterns that correlate with CSAT - and coach against them
Seamless Integration
Native integrations upstream with dialers and downstream with CRMs ensure insights flow to where your teams work
Seamless Integration
Native integrations upstream with dialers and downstream with CRMs ensure insights flow to where your teams work
Real time actionable insights
Identify critical failures and compliance risks in real time, enabling immediate corrective action
Real time actionable insights
Identify critical failures and compliance risks in real time, enabling immediate corrective action
Real time actionable insights
Identify critical failures and compliance risks in real time, enabling immediate corrective action
Indian language support
Seamlessly handles language switching, heavy accents, and noisy, real world environments
Indian language support
Seamlessly handles language switching, heavy accents, and noisy, real world environments
AI powered voice QA
Eliminate human bias, expand coverage, and unlock actionable performance insights instantly
AI powered voice QA
Eliminate human bias, expand coverage, and unlock actionable performance insights instantly
Improve customer experience at scale
Prodloop helps to analyze 100% of your customer interactions and deliver targeted coaching to your agents
Reduction in Customer Service costs
Increase in CSAT & Compliance Scores
Turn every conversation into actionable insight
Surface customer friction points, process gaps and recurring issues for targeted product interventions and coaching
Reduce Compliance Risk
Proactively monitor 100% of customer interactions to flag compliance violations
Prioritize what matters most
Capture objections, mentions, sentiment and quantified insights linked to business value
Customer Success
Sales
Protecting your data is our top priority.
ISO 27001 Certified (In Progress)
VAPT
Certified
AI Models hosted in India
Protecting your data is our top priority.
ISO 27001 Certified
(In Progress)
VAPT Certified
AI Models hosted in India
Powering the fastest growing support teams out there.
"Prodloop transformed thousands of customer conversations into quantified product priorities that drive business impact.
Their AI eliminated manual call reviews and feedback tagging, saving our team 20+ hours weekly per person. The automated insights directly shaped our product roadmap, making it a game-changer for both product and CX teams."Krishna Mohan Gadi
Head of Product, Design, and User Research at Porter
"Prodloop is a responsive and essential partner in our mission to ensure platform integrity. The platform provided the actionable data to identify drivers requesting extra fares at scale, which directly strengthened our driver scoring and our ability to enforce fair pricing for our customers.
Their voice AI is integral to our operations, powering automated audits and delivering critical product insights.”
Magizhan Selvan
CEO - NammaYatri
“Before Prodloop,we had thousands of hours of call recordings, but it had lots of noise. Prodloop's AI turned that noise into our most valuable asset. The platform's ability to pinpoint a high-intent parent and score that lead instantly is nothing short of game-changing.
Our funnel conversions have never been better, and the impact on our bottom line is undeniable. Prodloop didn't just give us data; they gave us the clarity to act and win.”Deep Shah
Program Manager - CEO's Office
“Before Prodloop, our strategic decisions were based on just 3–5% of customer interactions, and agents depended on QA for feedback. With Prodloop’s AI-powered Auto QA, we now have 100% visibility, real-time TNIs, and automated audits and feedback.
This empowers Team Leaders/Managers with instant access to agent-level insights via the dashboard, enabling faster coaching and sharper refreshers. We have witnessed substantial financial benefits and shifted to a proactive, data-driven culture that’s elevating customer experience.”Seema Joshi
Head of Customer Support & Assisted Buying - PepperFry
Powering the fastest growing support teams out there.
"Prodloop transformed thousands of customer conversations into quantified product priorities that drive business impact.
Their AI eliminated manual call reviews and feedback tagging, saving our team 20+ hours weekly per person The automated insights directly shaped our product roadmap, making it a game-changer for both product and CX teams."Krishna Mohan Gadi
Head of Product, Design, and User Research at Porter
"Prodloop is a responsive and essential partner in our mission to ensure platform integrity. The platform provided the actionable data to identify drivers requesting extra fares at scale, which directly strengthened our driver scoring and our ability to enforce fair pricing for our customers
Their voice AI is integral to our operations, powering automated audits and delivering critical product insights.”Magizhan Selvan
CEO - NammaYatri
“Before Prodloop,we had thousands of hours of call recordings, but it had lots of noise. Prodloop's AI turned that noise into our most valuable asset. The platform's ability to pinpoint a high-intent parent and score that lead instantly is nothing short of game-changing.
Our funnel conversions have never been better, and the impact on our bottom line is undeniable. Prodloop didn't just give us data; they gave us the clarity to act and win.”Deep Shah
Program Manager - CEO's Office
“Before Prodloop, our strategic decisions were based on just 3–5% of customer interactions, and agents depended on QA for feedback. With Prodloop’s AI-powered Auto QA, we now have 100% visibility, real-time TNIs, and automated audits and feedback.
This empowers Team Leaders/Managers with instant access to agent-level insights via the dashboard, enabling faster coaching and sharper refreshers. We have witnessed substantial financial benefits and shifted to a proactive, data-driven culture that’s elevating customer experience.”Seema Joshi
Head of Customer Support & Assisted Buying - PepperFry